Privacy Policy for Eventickz.com
1. Introduction & Scope
We value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you purchase event tickets or use our platform. It applies to our website, mobile applications, and offline services.
2. Information We Collect
Personal Information: Name, email address, phone number, billing address, and identification details (if required for entry).
Payment Information: Credit/debit card details, UPI, bank details (processed securely through payment gateways).
Event-Related Information: Ticket preferences, booking history, and event participation details.
Technical Data: IP address, browser type, device details, cookies, and website usage analytics.
3. How We Use Your Information
To process and confirm ticket purchases.
To communicate booking confirmations, updates, and customer support.
To share event-related information, changes, or cancellations.
To send promotional offers and newsletters (with your consent).
To improve our website, mobile apps, and customer experience.
To comply with legal or regulatory requirements.
4. Data Sharing & Disclosure
With event organizers, venues, and partners as necessary for entry and event management.
With secure payment processors for transaction completion.
With government authorities if legally required.
We never sell or rent personal data to third parties.
5. Data Protection & Security
Personal data is stored securely with encryption and restricted access.
We use trusted third-party payment gateways for transactions.
Regular security checks are performed to protect against unauthorized access.
6. User Rights
You can access, correct, or request deletion of your personal data.
You may opt out of marketing communications at any time.
You can contact us for privacy-related concerns using the details below.
7. Cookies & Tracking
We use cookies and analytics tools to improve your experience and personalize services.
You can manage or disable cookies through your browser settings.
8. Data Retention
We retain personal data only for as long as necessary to fulfill ticketing, legal, and business purposes.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
10. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on our website with the effective date.
11. Contact Information
For questions or requests regarding this Privacy Policy, please contact us at:
Email: madbosolutions@gmail.com
Phone: +91-9888900918
Address: 55B, St. No 10, SKS Nagar, PH-2, Pakhowal Road, Ludhiana, Punjab, IN - 141013